Terms of Service

DOJO AIR Terms of Service

Effective Date: July 3, 2026

Overview

This website and online store are operated by Dojo Health Inc. d/b/a DOJO AIR (“DOJO AIR,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, content, features, tools, and related services, including any purchases made through our website or online store.

By visiting our website, creating an account, placing an order, purchasing a product, using our services, or otherwise interacting with DOJO AIR, you agree to be bound by these Terms, our Privacy Policy, our Refund, Return, Exchange & Limited Warranty Policy, our Shipping Policy, and any other policies or terms referenced on our website.

Additional terms may apply to certain products, software, mobile applications, firmware, connected-device features, subscriptions, beta programs, promotions, or other services. If additional terms apply, they will be provided with the applicable product or service and will govern that product or service to the extent of any conflict with these Terms.

If you do not agree to these Terms, you should not access our website, use our services, or purchase our products.

1. Eligibility and Account Use

By using our website or services, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given permission for your minor dependent to use our website, products, or services under your supervision.

You may be asked to provide information such as your name, email address, billing address, shipping address, payment information, account credentials, and other information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not sell, transfer, assign, or allow another person to use your account without our permission.

2. Our Products and Services

DOJO AIR sells consumer wellness, respiratory performance, breath training, and related products and accessories.

We make reasonable efforts to describe and display our products accurately. However, product images, colors, dimensions, packaging, features, and specifications may vary from how they appear on your device or screen. We do not guarantee that product images or descriptions will be error-free, complete, or exactly match the product you receive.

Product descriptions, specifications, prices, availability, features, and promotions may change at any time without notice. We reserve the right to modify, discontinue, limit, or cancel any product, service, feature, or promotion at any time.

3. General Wellness and No Medical Advice

DOJO AIR products and services are intended for general wellness, respiratory performance, breath training, and related consumer wellness purposes unless expressly stated otherwise in applicable product labeling.

DOJO AIR products and services are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition unless expressly stated in cleared, approved, or legally authorized product labeling.

Information provided through our website, products, services, app, product materials, marketing materials, or customer support channels is provided for general informational and wellness purposes only. It is not medical advice and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Do not disregard professional medical advice or delay seeking medical advice because of information provided by DOJO AIR. If you have a medical condition, respiratory condition, cardiovascular condition, neurological condition, are pregnant, or have concerns about using a breath-related product, consult a qualified healthcare provider before use.

If you experience dizziness, lightheadedness, shortness of breath, chest pain, fainting, discomfort, or any other concerning symptoms while using a DOJO AIR product, stop using the product and seek appropriate medical guidance.

If you believe you are experiencing a medical emergency, call emergency services immediately.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the products in your order. DOJO AIR reserves the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, product unavailability, pricing errors, payment issues, shipping restrictions, regulatory restrictions, or other business reasons.

Your order is not accepted until DOJO AIR confirms acceptance or ships the product. Receipt of an order confirmation, payment confirmation, or other automated communication does not guarantee acceptance of the order.

We may contact you using the email address, billing address, shipping address, or phone number provided with your order if we need to confirm, change, cancel, or obtain additional information regarding your order.

You agree that purchases are for your own personal or household use and not for resale, unauthorized distribution, commercial resale, export, or other unauthorized purposes.

5. Preorders, Estimated Shipping, and Delays

Some DOJO AIR products may be offered for preorder before they are available for shipment. If a product is sold as a preorder, the estimated shipping window will be disclosed at checkout, on the product page, or in the order confirmation.

Estimated shipping dates are estimates only and are not guaranteed. Production schedules, supply chain delays, regulatory requirements, carrier delays, manufacturing issues, quality-control processes, and other circumstances may affect estimated shipping timelines.

DOJO AIR will make commercially reasonable efforts to ship products within the stated timeframe. If DOJO AIR is unable to ship within the stated timeframe, DOJO AIR will notify customers of the delay and provide options required by applicable law, which may include agreeing to the delay or cancelling the order for a refund before shipment.

If you place a preorder, your payment method may be charged at the time of order unless otherwise stated at checkout.

For products sold as preorders, the return period and limited warranty period begin on the date the product is delivered to the original purchaser, not the date the preorder is placed.

6. Prices, Taxes, and Payment

Prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, and availability are subject to change without notice.

Unless expressly stated otherwise, prices do not include shipping charges, handling charges, taxes, duties, customs fees, import charges, or other governmental charges. You are responsible for all applicable taxes, shipping charges, and other charges associated with your order.

You agree to provide current, complete, and accurate billing, shipping, account, and payment information. You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.

Payments may be processed by SHOPLINE Payments or other third-party payment service providers. We are not responsible for payment-processing delays, authorization failures, or errors caused by third-party payment providers, except to the extent required by law.

7. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy and any shipping terms displayed at checkout.

Delivery dates and shipping times are estimates only unless expressly stated otherwise. We are not responsible for delays caused by shipping carriers, customs, weather, supply chain disruptions, incorrect addresses, failed delivery attempts, events outside our control, or other circumstances beyond our reasonable control.

Risk of loss and title for products pass as stated in our Shipping Policy and applicable law. Nothing in these Terms limits any rights that cannot be waived under applicable law.

You are responsible for providing a complete and accurate shipping address. DOJO AIR is not responsible for orders that are delayed, lost, misdelivered, or returned due to incorrect or incomplete shipping information provided by you.

8. Returns, Refunds, Exchanges, and Warranty

Returns, refunds, exchanges, shipping damage claims, order errors, and warranty claims are governed by our Refund, Return, Exchange & Limited Warranty Policy.

All returns require prior authorization from DOJO AIR. Customers must contact DOJO AIR Customer Support to request a return authorization before shipping any product back to DOJO AIR.

Standard return requests must be submitted within 30 calendar days of the original delivery date, subject to the conditions, exclusions, inspection rights, and procedures in our Refund, Return, Exchange & Limited Warranty Policy.

Original shipping charges are non-refundable unless required by law or unless the return is due to DOJO AIR error, verified product defect, or shipping damage.

9. Product Safety and User Responsibility

You agree to use DOJO AIR products only as instructed and only for their intended purposes. You are responsible for reading and following all product instructions, warnings, safety information, app guidance, manuals, and other documentation provided with the product.

You should not misuse, modify, disassemble, tamper with, repair, or use DOJO AIR products with unauthorized accessories, chargers, components, or software.

You agree not to use DOJO AIR products in a manner that is unsafe, unlawful, inconsistent with product documentation, or contrary to applicable warnings.

10. Intellectual Property

The website, store, content, text, graphics, images, videos, product designs, product names, logos, trademarks, trade dress, software, features, and other materials made available by DOJO AIR are owned by DOJO AIR, its affiliates, licensors, or service providers and are protected by U.S. and foreign intellectual property laws.

DOJO AIR, DOJO AIR names, logos, product names, service names, designs, slogans, and related marks are trademarks or trade names of DOJO AIR or its affiliates or licensors.

DOJO AIR products, technology, software, designs, methods, systems, features, and related materials may be protected by issued patents, pending patent applications, design rights, copyrights, trademarks, trade secrets, and other intellectual property rights in the United States and other jurisdictions, including, where applicable, U.S. Patent No. 12,611,118 B1, titled “Modular Breath Tracking and Training System,” and other pending or future applications.

You may use our website and services only for personal, non-commercial purposes. You may not reproduce, copy, modify, distribute, sell, resell, exploit, scrape, download, publicly display, publicly perform, reverse engineer, decompile, disassemble, or create derivative works from any part of our website, services, content, software, product materials, products, technology, or intellectual property without our prior written permission.

Purchasing a DOJO AIR product does not grant you any ownership interest, license, or other rights in DOJO AIR intellectual property, except for the limited right to use the purchased product for its intended personal use in accordance with applicable product documentation and these Terms.

Nothing in these Terms grants you any right to use DOJO AIR intellectual property except as expressly permitted by these Terms.

11. User Feedback, Reviews, and Submissions

If you submit reviews, comments, feedback, ideas, suggestions, photos, videos, testimonials, proposals, or other content to DOJO AIR, you grant DOJO AIR a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and otherwise exploit that content for business, marketing, product improvement, and promotional purposes, subject to applicable law and our Privacy Policy.

You represent and warrant that you own or have the rights necessary to submit such content and that your content does not violate the rights of any third party, including intellectual property, privacy, publicity, or other rights.

You agree not to submit content that is unlawful, false, misleading, defamatory, obscene, abusive, threatening, harmful, infringing, invasive of privacy, or otherwise inappropriate.

We may, but are not obligated to, monitor, edit, remove, or refuse any user content.

12. Third-Party Services, Links, and Tools

Our website and services may include links to third-party websites, integrations, applications, payment services, analytics tools, advertising tools, shipping tools, customer support tools, or other third-party services.

Third-party services are provided by third parties and are not controlled by DOJO AIR. We are not responsible for the content, accuracy, security, availability, privacy practices, terms, policies, products, or services of third parties.

Your use of third-party services may be subject to separate terms and privacy policies. You should review those terms and policies before using third-party services.

13. Relationship With SHOPLINE

Our online store is hosted through SHOPLINE, which provides ecommerce technology and related services that help us operate our store.

Any sales and purchases made through our store are made directly between you and DOJO AIR, not with SHOPLINE, unless expressly stated otherwise. SHOPLINE is not responsible for DOJO AIR products, product claims, warranties, returns, refunds, shipping, customer support, product use, product safety, or any transaction between you and DOJO AIR, except to the extent SHOPLINE separately provides services to you under its own terms.

14. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, store, products, or services, you acknowledge that you have read and understand our Privacy Policy.

15. Errors, Inaccuracies, and Omissions

Occasionally, information on our website or store may contain typographical errors, inaccuracies, or omissions, including errors related to product descriptions, pricing, promotions, offers, shipping charges, shipping times, availability, product specifications, or other content.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after you have submitted an order. We may change or update information, cancel orders, limit quantities, or refuse orders if any information is inaccurate, incomplete, or outdated.

16. Prohibited Uses

You may not use our website, products, services, or content:

We reserve the right to suspend or terminate your access to our website, store, account, or services if we believe you have violated these Terms.

17. Disclaimer of Warranties

Except as expressly stated in our Refund, Return, Exchange & Limited Warranty Policy or other written warranty provided by DOJO AIR, our website, services, content, tools, and products are provided “as is” and “as available” to the maximum extent permitted by law.

To the maximum extent permitted by law, DOJO AIR disclaims all warranties, representations, and conditions of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, uninterrupted operation, and error-free performance.

Some jurisdictions do not allow limitations or exclusions of certain warranties, so some of these disclaimers may not apply to you.

18. Limitation of Liability

To the maximum extent permitted by law, DOJO AIR and its affiliates, officers, directors, employees, agents, contractors, service providers, suppliers, licensors, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost savings, loss of data, loss of goodwill, loss of use, business interruption, replacement costs, or similar damages arising out of or related to your use of our website, services, content, products, or these Terms.

To the maximum extent permitted by law, DOJO AIR’s total liability for any claim arising out of or relating to our website, services, products, or these Terms will not exceed the amount you paid to DOJO AIR for the product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

19. Indemnification

You agree to indemnify, defend, and hold harmless DOJO AIR, its affiliates, officers, directors, employees, agents, contractors, service providers, suppliers, licensors, and partners from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

We reserve the right to control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in defending such claims.

20. Termination

These Terms remain in effect unless terminated by you or DOJO AIR.

You may stop using our website and services at any time. We may suspend, restrict, or terminate your access to our website, store, account, products, services, or related features at any time if we believe you violated these Terms, created risk for DOJO AIR or others, engaged in fraud or misuse, or if required for operational, legal, or security reasons.

Any obligations or liabilities incurred before termination will survive termination. Sections that by their nature should survive termination will continue to apply, including intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, dispute provisions, and other provisions necessary to interpret or enforce these Terms.

21. Governing Law and Venue

These Terms and any dispute arising out of or relating to these Terms, our website, our store, our products, or our services will be governed by the laws of the State of California, without regard to conflict-of-law principles.

To the extent a dispute is not subject to arbitration or another mandatory dispute-resolution process, you and DOJO AIR agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in San Diego County, California, except where applicable law requires otherwise.

22. Dispute Resolution

Before filing any claim, you agree to first contact DOJO AIR at customerservice@dojoair.com and provide a description of the dispute and the relief requested. We will attempt to resolve the dispute informally.

Nothing in this section limits either party’s ability to seek emergency injunctive relief, bring a claim in small claims court where permitted, or exercise rights that cannot be waived under applicable law.

23. Assignment

You may not assign, transfer, or delegate these Terms or your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent is void.

DOJO AIR may assign, transfer, or delegate these Terms or any rights or obligations under these Terms without your consent, including in connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transaction.

24. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the unenforceable portion will be deemed severed. The remaining provisions will remain in full force and effect.

25. Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund, Return, Exchange & Limited Warranty Policy, Shipping Policy, and any other policies or terms referenced on our website, constitute the entire agreement between you and DOJO AIR regarding your use of our website, store, products, and services.

26. Changes to These Terms

We may update, change, or replace these Terms from time to time by posting the updated Terms on our website. The updated Terms will be effective as of the date posted or as otherwise stated.

Your continued use of our website, store, products, or services after updated Terms are posted constitutes acceptance of the updated Terms, except where additional notice or consent is required by law.

27. Contact Information

Questions about these Terms should be sent to:

DOJO AIR Customer Support

Email: customerservice@dojoair.com

Website: www.dojoair.com

Mailing Address: 11722 Sorrento Valley Rd Ste A, San Diego, CA 92121

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